Understand
Clarify the problem, process and desired outcome.
PRACTICAL IT SOLUTIONS
Practical IT Solutions, Built Around Your Business.
I help shape and support technology solutions that fit the scale, complexity and budget of a business—from spreadsheets, web applications and data workflows to networking, servers and technical support.
Explore ServicesAbout
Understand the need. Choose the right solution.
My background spans IT operations, project coordination, requirements analysis, application support and system implementation. Every business has different constraints. I begin by understanding the problem and defining an approach that fits the objectives, resources and available budget.
Plan
Define scope, priorities and solution options.
Deliver
Work directly, collaborate or assemble a project-specific team where feasible.
Validate
Check results and document follow-up.
Services
IT Solutions Shaped Around Your Business.
From smaller requests to more complex projects, the approach and delivery resources are determined by scope and feasibility.
Business & System Solutions
Business and system analysis, workflow design, project coordination, QA/UAT and technical documentation.
Web & Application Development
Websites, business web applications, functional troubleshooting, integrations and phased improvements.
Data, Research & Automation
Research, Excel and Google Sheets solutions, spreadsheet workflows, dashboards and suitable automation.
IT Infrastructure & Hardware Solutions
Networking, server setup, file sharing, workstations, supporting hardware and infrastructure troubleshooting.
IT Support & Technical Services
Application/operational support, maintenance within agreed scope, troubleshooting and documentation.
Each engagement starts with a realistic assessment of scope, resources and budget.
Experience
Professional Experience
IT Manager — Maison Feerie
June 2018 – August 2024
Handled IT operations, technical-team coordination, troubleshooting, and ERP implementation and support.
Project Manager — ITPI Technology
January 2016 – May 2018
Led one software development team consisting of one System Analyst and four programmers.
IT Support — PT. Mount Dreams Indonesia
January 2010 – January 2016
Led an IT Support team responsible for servers, networks, workstations, CCTV and supporting IT equipment.
Capabilities
Capabilities Behind the Work.
Analysis & Process
business requirements, systems analysis, workflow mapping, QA/UAT.
Web & Applications
websites, business application flows, troubleshooting and integration support.
Data & Productivity
Excel, Google Sheets, research, dashboards and appropriate automation.
Infrastructure
networking, servers, file sharing, workstations and supporting IT equipment.
Operations & Documentation
project coordination, IT support, SOPs and technical guides.
Selected Work.
Projects and demonstrations will be featured only after contributions, attribution, and relevant publication rights have been reviewed and cleared.
Real Project · Web Application
KLBS — Digital Cooperative Platform
Contributed to the development and refinement of the digital platform for Koperasi Langgeng Bersama Sejahtera (KLBS), including requirements coordination, business workflow evaluation, interface review, testing, and system feature validation.
The screenshot documents the KLBS landing page. The logistics imagery shown is illustrative stock photography, not a representation of KLBS facilities or personnel.
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Web Application · Operations Workflow · Mobile UI
Business Operations Web Application
A web application presentation of business operations workflows, including an administration overview, operations dashboard, stock management, and cashier interface.
The four-screen mobile collage illustrates interfaces and workflows. Figures in the image are not presented as evidence of business outcomes or actual transactions.
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Real Project · Spreadsheet · Data & Reporting
Excel Reporting & Workflow Automation
Optimization of spreadsheet-based data processing and reporting workflows, including workbook restructuring, transaction category standardization, formula improvements, and the development of profit-and-loss reports and management dashboards.
This portfolio example uses synthetic data prepared to protect confidential business information. The figures and results shown do not represent actual company financial performance.
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Real Project · Web Application · System Integration · QA
Support Desk & Ticket Management
Development and refinement of a support ticket management system, including workflow design, AI-assisted implementation coordination, interface review, testing, and application functionality validation.
Portfolio screenshots use demonstration data and illustrative ticket workflows rather than actual customer records.
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Let's Discuss Your IT Needs.
Share the requirement, current systems and intended outcome. We can review the scope and an approach that makes sense for your business.
Contact by email